Increased 1:1 Case Management
Physical separation does not fundamentally change the Team IMPACT service model. However, with sports seasons cancelled, college students displaced across the globe, and children and families isolated in their homes, our Case Managers are intensifying their 1:1 outreach to provide increased therapeutic support. Because our Case Managers have always provided their services remotely, they are true experts in building and fostering relationships without physical interaction. They are now teaching and supporting their student athletes and matches to do the same in order to optimize the program for virtual delivery.